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Customer Service Representative

Heartland Home Services
Posted a month ago, valid for 7 days
Location

Wixom, MI 48393, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Retirement Plan
Paid Time Off
Life Insurance

By applying, a Heartland Home Services account will be created for you. Heartland Home Services's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Heartland Home Service is seeking a Call Center Customer Care Representative for their Wixom, Michigan headquarters.
  • Applicants should have a high school diploma and 1-2 years of customer service experience, preferably in handling high call volumes.
  • The position offers both full-time and part-time opportunities with industry-leading hourly rates based on experience.
  • Benefits include a 401k retirement plan, health savings account, dental insurance, and paid time off.
  • Candidates must be effective communicators and team players, with the ability to work flexible hours including overtime and weekends.

Job Description:

Call Center Customer Care Representative

We are looking for a dynamic superstar to help support our growing Teams in our Wixom, Michigan Headquarters! This is a great opportunity to support our sales, install and service teams. We have full time and part time openings.

If you have the following please apply!

  • High school diploma or equivalent education
  • Basic Microsoft office
  • Ability to multi- task and manage multiple priorities
  • Basic math skills
  • Ability to work with a sense of urgency and detail
  • Strong organization skills
  • Effective communicator
  • Team players that enjoys a team environment
  • Ability to work overtime, weekends, and rotating schedules to complete work
  • 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred

Pay & Benefits:

  • Industry-leading hourly rates based on experience
  • 401k retirement plan
  • Health Savings Account
  • Vision insurance
  • Life insurance
  • Dental insurance
  • Paid Vacation
  • Paid Holidays
  • Advanced training opportunities are available
  • Hours for the whole year
  • We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Education:

  • High school or equivalent (Required)

Work Location: In person

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.




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By applying, a Heartland Home Services account will be created for you. Heartland Home Services's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.