Overview

Position: Patient Service Specialist

Location: SSM Health Rehabilitation Network- Wood River, IL

Type of Employment: Full-time

Schedule:

M/W 10-5

Tu/Th 7-6

F 7-1

Compensation: $18-$21 per hour- increases based on experience.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

*Generous benefits package including:

Company matching 401(k)
Comprehensive medical/Rx, vision and dental plan.
Generous Paid Time Off + Paid Sick Time with carry over
Short and Long Term Disability
Personal and Family Medical Leave
Excellent Orientation Program

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

High School Diploma or GED

Preferred:

1 Year Front Desk experience
Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Learn more about this Employer on their Career Site