Program Services Assistant

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Program Services Assistant plays a vital role in empowering individuals with disabilities to build independence, develop life skills, and actively engage with their communities. By providing direct support, guidance, and encouragement, this role helps individuals achieve their personal goals as outlined in their Individual Service Plans (ISPs). The Program Services Assistant contributes to a supportive and inclusive environment that promotes dignity, choice, and community integration while ensuring services align with Home and Community-Based Services (HCBS) standards.

What You Will Do

Direct Support & Daily Services

• Provide direct support to individuals with disabilities in accordance with Individual Service Plans (ISPs).
• Monitor and document daily progress toward ISP goals and outcomes.
• Maintain daily schedules of training, activities, and skill-building opportunities.
• Assist with daily transitions, personal care, health needs, and medication management, including physical assistance as needed.

Skill Development & Advocacy

• Develop and implement skill-building and recreational activities that promote independence and personal growth.
• Encourage community relationships and support meaningful engagement.
• Advocate for individuals’ rights, ensuring respect, dignity, and freedom from coercion or restraint.

Communication & Coordination

• Communicate regularly with Program Services Specialists and Program Managers regarding progress, achievements, incidents, or concerns.

Community Integration & Compliance

• Transport and support individuals during community-based activities, including volunteer, educational, and recreational outings.
• Deliver services in compliance with HCBS regulations, ensuring:
• Community integration and access to resources
• Individual choice and person-centered planning
• Respect for privacy, independence, and dignity
• Opportunities for autonomy and decision-making

Safety & Training

• Follow safety protocols, including use of personal protective equipment (PPE).
• Maintain a clean and safe environment by disinfecting program sites and vehicles daily.
• Complete and maintain all required Didlake training.

What You Bring

You bring experience providing direct support to individuals with disabilities, along with a commitment to promoting independence, skill development, community engagement, dignity, and individual choice. Strong communication, sound judgment, and the ability to provide safe, person-centered support are essential to success in this role.

Education & Experience

• High School Diploma or GED required.
• One (1) year of experience working with individuals with disabilities is required.

Skills & Abilities

• Must be eligible to work in the U.S.
• Valid driver’s license and insurability under Didlake’s automobile policy required (at least 25 years of age with three (3) years of licensed driving experience).
• Ability to drive a passenger van with capacity of up to 15 people.
• Must successfully pass background checks in accordance with DBHDS and DSS requirements.
• Ability to provide physical assistance including positioning, lifting, and supporting individuals during daily activities.
• Passion for supporting individuals with disabilities and promoting independence and inclusion.
• Collaborative mindset and ability to work effectively with supervisors, team members, and individuals served.
• Strong communication and documentation skills.
• Commitment to person-centered practices and advocacy for individual rights.
• Ability to present a positive, professional image to individuals served, coworkers, and the public.
• Ability to follow safety procedures and maintain compliance with program and regulatory requirements.

Benefits

• Health coverage for you and your family through Medical, Dental, Vision plans
• Life Insurance/AD&D
• Disability Insurance
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off and sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays
• Direct deposit