Warehouse Service Technician

CenterPoint creates outstanding exhibits, events, and branded environments that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients. Our full-service approach enables us to provide turn-key trade show, event, and branded environment solutions, partnering with our clients to achieve superior results.

Company Values: People are our Center! At CenterPoint, our foundation is built on the values of quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace.

The Warehouse Service Technician is responsible for the maintenance and management of our clients' exhibit inventory. This inventory comprises items manufactured by CenterPoint, products procured from external vendors, and our customers' own merchandise stored within our warehouse. The primary responsibilities include preparing, inspecting, and repairing inventory for use at tradeshows and events, ensuring accurate manifests, and maintaining a well-organized warehouse environment.

Key Responsibilities:

• Prep inventory/client product for use at tradeshows and other events and load items into crates and pallets to prepare for shipment.
• Write detailed and legible manifest of all elements to be shipped, ensuring all necessary inventory, hardware and set up instructions are included.
• Safely operate a forklift to efficiently and safely load semi-trailers for shipment.
• Upon returning from a show or event, unload trailers with forklift and stage the freight in an area to prepare for inspection.
• Conduct inspections of inventory to assess any damages and identify any missing items. Thorough inspections include but are not limited to testing lighting, performing minor repairs such as regluing laminate, touching up paint, repairing wood skids and crates, and minor electrical cord/fixture repair.
• Upon completion of thorough check in inspections, reload items into shipping containers to prepare for the next outbound shipment.
• Review manifests for accuracy and ensure any additional manifests are included if the shipment is forwarding or splitting after the dismantle before returning to CenterPoint.
• Develop good working relationships with sales teams and project managers through strong verbal and written communication skills.
• Maintain comprehensive knowledge of client product and unique client needs.
• Demonstrate excellent memory and the ability to accurately recall key details.
• Ensure accuracy and strong attention to detail in all assigned responsibilities.
• Travel frequently to trade shows to supervise trade show set ups and dismantles and support clients with outstanding customer service.
• Model and promote company core values – Individuals, Service, Excellence, Integrity, Accountability, Teamwork, Innovation – across all interactions and work activities.
• Perform other duties as assigned.

Required Skills/Abilities:

• A high school diploma or equivalent is preferred.
• At least one year of related experience is required.
• Team player with strong communication and interpersonal skills as well as the ability to work independently with minimal oversight.
• Must be mechanically inclined with the ability to read and interpret technical drawings and schematics.
• Possess basic technical skills, including proficiency with computers, scanners and internal software/systems. Experience in IS software is preferred.
• Strong attention to detail with a focus on maintaining accuracy.
• Possess strong problem solving and critical thinking skills, specifically in a fast paced and high pressure environment.
• Must have excellent customer service skills and be a strong representative of CenterPoint.
• Must have the ability to multitask and prioritize your own work processes efficiently while staying organized.
• Safe operation of electric forklifts for high pile storage is a necessary skill set; we are willing to train.
• Willingness to work nights, weekends and extended hours as needed.
• Willingness to travel to trade shows/events.
• Previous trade show experience preferred but not required.

Physical Requirements:

• Must be able to perform physical tasks for extended periods of time including standing, walking, climbing, bending, pushing, and pulling.
• Must be able to lift up to 75 pounds at a time.
• Must be able to work in various weather conditions and temperatures in the warehouse and on the loading dock.

At CenterPoint, we celebrate workplace diversity and maintain an environment of mutual respect. We are dedicated to being an equal opportunity employer, promoting diversity and inclusion. Our comprehensive benefits cater to various life circumstances and needs, prioritizing our team members' well-being and personal growth. We provide ample career development opportunities and encourage a harmonious work-life balance for holistic success. All benefits are subject to eligibility requirements.

Equal Opportunity Employer: We invite applications from candidates of all backgrounds and experiences. Our employment decisions are based on job requirements and individual qualifications, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or other legally protected statuses. We ensure an inclusive hiring experience and accommodate applicants who require reasonable accommodations under applicable laws.

To join our team and contribute to crafting exceptional experiences that resonate with clients and drive success, please submit your application and reach out to HumanResources@centpoint.com with any questions.

Pay: $25-$26 per hour

Benefits:

• 401(k)
• 401(k) Employer Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account/Flexible Spending Account
• Life Insurance
• Short/Long Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Vacation Time
• Sick Time
• Paid Time Off
• Paid Holidays

Work Location: In person: 375 Rivertown Drive, Woodbury, MN 55125

Work Schedule: Monday through Friday, 7:00am-3:30pm, overtime expectations