Customer Service Representative - WA

Description

Spring is right around the corner and so is your next big career move. This isn’t your typical Customer Service Representative role; it’s an opportunity to earn well above the norm while making a real impact every day. If you’re ready to leave the ordinary behind and step into a role where initiative, teamwork, and results are recognized and rewarded, this is your moment to grow.  Our top performers earn $90K–$110K annually.

The Role: You’ll engage with homeowners who are already interested in enhancing their homes through a trusted West Coast brand. These are warm leads—you’ll showcase our exceptional service, build rapport, and secure their appointment with confidence.

Average yearly Salary: $65K - $90K per year [No cap on earning potential!]

Note: $25/hr during TRAINING; $22/hr + COMMISSIONS after TRAINING. **HIRING BONUS: Receive a $2500 hiring bonus after 90 days of employment**

Work Schedule: This is a full-time, 40-hour-per-week role with schedules that grow as you do. Performance matters here. Strong results in efficiency, revenue, and call handling can unlock new opportunities, including eligibility for remote work after 90 days.

After training, you’ll kick off with a weekend-focused schedule (Saturday + Sunday) and enjoy two consecutive weekdays off to recharge. Our Woodinville, WA Support Call Center runs Monday–Friday from 7:00 a.m.–7:00 p.m. and weekends from 8:00 a.m.–5:00 p.m., offering steady hours and a clear path to flexibility.

Work Location after TRAINING: Candidates must live in WASHINGTON state. Enjoy the flexibility of a hybrid work environment  after training. Choose to work in person at our Corporate Office or remotely [provided you have a dedicated, distraction-free workspace]. Scheduling options are performance-based, so strong results can unlock greater flexibility.

Requirements

• 2 + years of previous Customer Service skills (phone or in-person) - SALES experience is a BIG plus!
• Excellent written and verbal communication skills
• Enjoy helping others - customers and your fellow team members [It's a friendly environment around here!]
• High character and integrity with a team-oriented work ethic
• Ability to multi-task and work in a high-stress/fast-paced environment. [Heading into a busy season...]
• Computer savvy and familiar with Outlook, MS Teams, and CRM databases [We use ServiceTitan]
• Must have the ability to type quickly to capture phone conversations and data [You'll be taking notes for the customer files]
• Excellent attendance is mandatory.

BENEFITS Include: medical, dental, vision, 401K program, 6 paid holidays and paid time off.

JOB: FULL-TIME