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Customer Service Representative - State Farm Agent Team Member

Kevin Baez - State Farm Agent
Posted 4 months ago, valid for 23 days
Location

Woods Tavern, NJ, US

Salary

$42,000 - $65,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Kevin Baez, focusing on delivering exceptional customer experiences.
  • Candidates should possess strong communication and interpersonal skills, with a preference for those having previous customer service experience.
  • The role involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate customer records.
  • The job offers a competitive salary along with benefits such as 401(k) matching, health and dental insurance, and opportunities for advancement.
  • Applicants are encouraged to have a detail-oriented approach and a minimum of one year of customer service experience.
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kevin Baez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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