Assistant Director of Facilities & Operations

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Description

This position is a full-time position that is a 2-year fixed term appointment. The position is benefit-eligible and considered exempt by federal wage and hour law.

Major Areas of Responsibility

• Responsible for oversight of assigned facilities (Soccer stadium, Lacrosse stadium, and others).

• Game management for assigned sports.

• Oversight of student staff for designated events.

• While under direction of the Assistant Director of Athletics for Facilities, Operations & Events, works effectively as a liaison between various departments to ensure that services, quality and costs are balanced. Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.

• Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes. Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.

• Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.

• Other duties as assigned by the Assistant Director of Athletics/Facilities, Operations & Events

Minimum Qualifications

• Bachelor's degree;

• Demonstrated knowledge of NCAA rules and regulations

• Ability to work independently, strong self-motivation and effective time management skills;

• Excellent communication skills;

• Ability to multi-task, detail-oriented and ability to work with diverse group of staff members;

• Strong customer service with the ability to troubleshoot and handle pressure situations;

• Ability to thrive in a diverse, fast-paced, student-athlete service driven environment in a collegiate setting;

• Willing to work nights, weekends and holidays.

Preferred Qualifications

• Master's degree in related field

• Previous Division I intercollegiate athletic facility & operations experience in facility and event management.

• Disclaimer: The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.
   

Additional Information:

The salary for this position is $50,000. This position is a full-time position that is a 2-year fixed term appointment. The position is benefit-eligible and considered exempt by federal wage and hour law.

Weekly Hours:

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information
To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance. 

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391. 

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.