Library Services Coordinator

Description

Ensures efficient and welcoming circulation services. Responsible for library service point operations and student staffing supervision. Manages inter-library loan lending and borrowing activities, and is the primary contact with partner ILL libraries.

Hours of operation are from Sunday to Thursday 3PM to 11Pm 

Primary Functions and Responsibilities:

• Directs the daily circulation and service point operations of the library and ensures service coverage. 
• In collaboration with the Public Services Librarian, hires, trains, schedules, and supervises student staff.  
• Maintains knowledge of and uses institutional systems for student management and coordination of student assistants (hiring, payroll, etc.). 
• Documents and implements library policies and procedures. 
• In collaboration with the Public Services Librarian, assesses, analyzes and revises circulation and ILL services and procedures.
• Maintains a knowledge of all facets of the libraries' online circulation system: handle overdues, billing, and search for missing items, etc. 
• Coordinates interlibrary loan activities and maintains a knowledge of all facets of the systems used to facilitate ILL activity.
• Monitor and report access, security, safety, and maintenance issues for library buildings. 
• Perform other duties as required.  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking, and bending are required of this position. Use of a computer keyboard and computer screen for periods of time with close vision and the ability to adjust visual focus plus manual dexterity are required.

MENTAL DEMANDS: The mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of mental demands include reading (documents), detailed work, confidentiality, language, math, reasoning, oral communications, written communications, customer contact, multiple concurrent tasks, constant interruptions, and performing calculations when necessary. 

About Assumption University: St. John Paul II wrote: “Man’s creation by God ‘in his own image’ confers upon every human person an eminent dignity; it also postulates the fundamental equality of all human beings.” Assumption University recognizes the essential contribution of a diverse community of students, staff, and faculty and condemns all forms of harassment, discrimination, and disrespect. As such, and in compliance with the requirements of federal law and/or the laws of the Commonwealth of Massachusetts, Assumption University prohibits discrimination on the basis of race, color, national origin, religion, disability, age, veteran status, marital status, gender, gender identity, sexual orientation, and pregnancy, as well as other legally protected status, in admission to, access to, treatment in, or employment in its programs and activities, except where such conditions may constitute bona fide qualifications for the programs or activities in question.  

Requirements

• Bachelor's degree or equivalent 
• A minimum of 2 years of relevant experience in a library, or equivalent customer service experience. 
• Supervisory experience 
• Proficiency with office technology and preferably familiarity with library software. 
• Ability to organize and prioritize work effectively. 
• Excellent communication and interpersonal skills and the ability to deal with people with diverse backgrounds. 
• Problem solving and analytical skills; accuracy and attention to detail.