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Service Receptionist

Fox Powersports Grand Rapids
Posted 5 days ago, valid for 6 days
Location

Wyoming, MI 49519, US

Salary

Competitive

Contract type

Full Time or Part Time

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Sonic Summary

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  • We are looking for a friendly and organized Service Receptionist to join our powersports dealership team during the busy season.
  • The role involves being the first point of contact for customers and ensuring the service department operates smoothly.
  • Key responsibilities include answering phone calls, greeting customers, managing inquiries, and performing light administrative tasks.
  • Candidates should possess strong communication skills and a professional appearance, with previous experience preferred but not required.
  • The position offers a salary of $35,000 to $40,000 per year, and applicants should ideally have at least one year of experience in a similar role.

Position Overview: We are seeking a friendly, organized, and professional Service Receptionist to join our powersports dealership team during our busiest time of the year. The ideal candidate will be the first point of contact for customers and will help ensure our service department operates smoothly and efficiently.

Responsibilities Include (but are not limited to):

  • Answering incoming phone calls and directing them appropriately
  • Taking and delivering accurate messages
  • Managing and responding to voicemail inquiries
  • Greeting customers in a professional and welcoming manner
  • Assisting customers during service check-in and check-out
  • Tendering payments for completed work orders
  • Performing light administrative and clerical duties as assigned by the Service Manager
  • Maintaining a clean and organized front service area
  • Providing excellent customer service both in person and over the phone

Qualifications:

  • Strong communication and customer service skills
  • Basic computer and phone system knowledge
  • Ability to multitask in a fast-paced environment
  • Professional appearance and positive attitude
  • Previous receptionist, cashier, or dealership experience is a plus, but not required

If you enjoy working with people and thrive in a team-oriented environment, we'd love to hear from you!




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