GIS Sales Support Specialist

GIS Sales Support Specialist 

Maine Technical Source (MTS) 

Yarmouth, ME 

Maine Technical Source is seeking a GIS Sales Support Specialist to work from their office and showroom in Yarmouth, Maine.  

• High school diploma required; bachelor’s degree preferred. 
• Previous experience in sales or customer service supporting technical products preferred; experience in construction/engineering/surveying a plus.  
• Ability and eagerness to learn product technical specifications to explain the technology to customers and troubleshoot issues. 
• Interest and flexibility to support the MTS team in a variety of areas that include sales and customer service. 
• Strong customer service skills and a desire to solve problems and work with customers to meet their needs.  
• Excellent interpersonal skills to work effectively with customers and the MTS team. 
• Tech savvy with the ability to troubleshoot software and technical issues.  
• Previous CAD software experience preferred. 
• Must possess a valid driver’s license and maintain a clean driving record. 
• Ability to lift 30 pounds. 
• Ability to work from the Yarmouth office/showroom Monday through Friday, 8:00am-5:00pm, and ability to travel to other office sites (NY, MA), trade shows and client sites. 

• Hourly rate starts at $28.00 per hour plus commission, commensurate with experience. 
• Health Insurance provided with a company contribution to premium that is based on salary level. 
• Company matching HSA contribution.  
• 401(k) with a 30% match on the first 15% the employee contributes. 
• STD/LTD 
• Life/AD&D 
• PTO 
• Paid Holidays 
• Parental Leave 
• Convenient location off I-295 in Yarmouth. 

• Support the MTS sales and office team by demonstrating surveying, engineering, and construction instruments, answering customer questions, assisting with product setup, and providing product training. 
• Provide quotes, pricing structure details, and technical support to customers through phone inquiries, showroom visits, website contact, etc. 
• Greet customers in the showroom, answer questions and take showroom orders. 
• Submit all customer orders and repair ticket information timely and accurately; follow up or resolve customer issues in a timely manner. 
• Serve as the main point of contact to coordinate and respond to customers regarding training and customer events.  
• Stay up to date on new technology regarding hardware and software solutions through self-guided learning, vendor training, and other resources. 

Maine Technical Source (MTS) is a privately owned company that supplies surveyors, engineers, contractors and architects with the world’s finest technical and measurement tools, supplies, software, training, and service from locations in ME, MA, and NY.  MTS’ success is built on offering customers cutting edge products while providing old-fashioned customer service. 

SkillCloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE 

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.