Summary: The Medical Assistant is responsible for assisting Providers in the daily operation of the outpatient clinic by providing direct patient care, supporting clinical procedures, administering immunizations, maintaining accurate patient documentation, and promoting quality healthcare services for patients of all ages. The Medical Assistant supports clinic operations through patient education, laboratory assistance, infection control, community outreach, and maintaining compliance with clinic policies, healthcare regulations, and immunization program requirements.
Responsibilities:

Prepare patients for examinations, treatments, and procedures.
Accurately document patient and family medical history, vital signs, symptoms, medications, allergies, and chief complaints in the Electronic Medical Record (EMR).
Assist Providers during examinations and medical procedures as directed.
Provide patient care services in a family practice setting serving a variety of medical conditions and age groups.
Perform phlebotomy procedures, collect blood samples, and prepare specimens for laboratory testing.
Administer injections, immunizations, and medications as directed by the Provider and within scope of practice.
Maintain immunization records and assist in achieving community immunization goals.
Conduct monthly inventory of vaccines and medical supplies and coordinate vaccine ordering through Nevada State Immunization programs.
Maintain compliance with Vaccines for Children (VFC) and Section 317 vaccine program requirements, including annual contract renewals.
Document immunizations and patient information in WebIZ, RPMS, and Electronic Medical Records systems.
Attend mandatory trainings related to WebIZ, CDC requirements, infection control, and clinical procedures.
Conduct community outreach and patient education activities including health fairs, immunization clinics, and wellness events.
Develop and maintain patient education materials and resource files.
Perform CLIA-waived laboratory testing in accordance with clinic procedures and regulations.
Perform EKG testing and assist with additional diagnostic procedures as directed.
Maintain treatment rooms, equipment, instruments, and supplies, including cleaning, disinfecting, and sterilization procedures.
Monitor patient hospitalizations, surgeries, referrals, and follow-up care as directed.
Maintain infection prevention and control standards in accordance with clinic policies and healthcare regulations.
Maintain professionalism and effective working relationships with patients, families, Providers, staff, and outside agencies.
Maintain strict confidentiality of patient and clinic information in accordance with HIPAA and clinic policies.
Assist with clinic operations and perform other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of medical terminology, outpatient clinical procedures, and patient care practices.
Knowledge of immunization schedules, vaccine handling procedures, infection control, and safety standards.
Knowledge of Electronic Health Records (EHR), WebIZ, and healthcare documentation procedures.
Ability to perform phlebotomy, EKGs, injections, immunizations, and basic laboratory testing.
Ability to communicate effectively both verbally and in writing with patients, families, Providers, and staff.
Ability to maintain professionalism, confidentiality, and cultural sensitivity in all interactions.
Ability to multitask and work efficiently in a fast-paced healthcare environment.
Ability to follow written and verbal instructions and work independently with minimal supervision.
Strong organizational skills and attention to detail.
Ability to cope with stressful situations and respond appropriately in medical settings.
Skilled in computer applications, electronic health records, and standard office equipment.
Ability to establish and maintain effective working relationships with patients, co-workers, and the public.
Ability to work in high level of computer literacy required.
Ability to communicate effectively both verbally and in writing with patients, staff, Providers, and the public.
Ability to lift up to 40 pounds.

Qualifications:

High School Diploma or GED required.
Medical Assistant Certification preferred.
Phlebotomy Certification preferred; additional compensation may apply with certification.
Two (2) years of direct patient care experience preferred, including at least one (1) year in an ambulatory or outpatient clinic setting.
Current CPR certification is required.
Valid Nevada Driver’s License required.
Must pass a pre-employment drug test.
Must successfully pass a background check.

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