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We are seeking an experienced and highly organized Office Manager to lead daily operations for a fast-growing Neurology and Psychiatry medical practice in Yonkers, New York. This role is ideal for someone with a strong background in medical office administration who thrives in a busy clinical environment. The Office Manager will oversee both front-office and back-office functions, ensuring efficient patient flow, accurate billing, compliant operations, and a positive experience for patients and providers. This position plays a critical role in maintaining workflow efficiency, staff performance, and the overall success of the practice.
Requirements
• Oversee daily operations of the front office and back office to ensure smooth patient and provider workflows
• Manage and supervise administrative, clinical support, and front desk staff
• Create, maintain, and optimize provider schedules, staff schedules, and patient appointment flow
• Monitor patient check-in, check-out, registration, and medical record accuracy
• Oversee medical billing, coding, claims submission, and payment posting
• Manage insurance verification, prior authorizations, and eligibility workflows
• Resolve billing issues, patient inquiries, and insurance discrepancies
• Maintain compliance with HIPAA, healthcare regulations, and internal policies
• Coordinate communication between providers, billing teams, and administrative staff
• Ensure proper documentation, charting, and data entry across all systems
• Track office performance, workflow efficiency, and revenue cycle metrics
• Maintain inventory, office supplies, and clinical administrative resources
• Handle patient complaints and ensure high levels of patient satisfaction
• Support physicians, nurse practitioners, and clinical leadership with administrative needs
Required Qualifications
• Minimum of 1 year of medical office management experience in a medical practice setting
• Bilingual in English and Spanish (required)
• Strong knowledge of medical scheduling, billing, and insurance workflows
• Proven experience managing staff and coordinating daily operations
• Familiarity with EHR systems, medical billing software, and office management platforms
• Ability to multitask, prioritize, and manage a fast-paced clinical office
• Strong leadership, communication, and organizational skills
• High attention to detail and problem-solving ability
Work Schedule
• Full-time position
• Monday through Friday
• No weekends
Benefits
• Competitive salary based on experience
• Full medical, dental, and vision benefits
• Paid time off and holidays
• 401(k) with employer contribution
• Stable, long-term career opportunity within a growing medical organization
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