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General Summary
A lead technical resource who, utilizing their previous human resources expertise, partners with HR and IT areas, and their customers, to optimize, support and maintain HR systems. Analyzes process design and data flow and recommends improvement by leveraging technological capabilities. Serves as a technical point-of-contact for the assigned functional area and is responsible for the build, configuration, testing and support of HR data processes within the assigned HCM ERP module(s) and/or HRIS applications. Assists subject matter experts with ensuring data integrity and serves as technical lead and business intermediary for HCM ERP system upgrades and patches, new functionality implementations, testing and other technical projects as assigned. Contributes to project plans, ensures adherence to project schedules and works effectively with peers to set technology priorities and conduct long-term planning. Serves as the third tier of technical support for the HR Service Center. Functional Area of Responsibility may include Absence, Benefits, TA, Compensation, Talent, HR Operations, Project Management/Testing Coordinator, etc..
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