Physical Security & Safety Coordinator

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

We are seeking a Physical Security and Safety Coordinator to support the organization's physical security and workplace safety programs. This role coordinates physical security operations, access control administration, incident response, and safety compliance initiatives to ensure a safe and secure environment for employees, customers, and visitors. This role will serve as a liaison between Human Resources, Facilities, Information Security, and associates.

This position is required to be onsite at our York, PA office.

Key Responsibilities

Program Coordination

• Support physical security audits, risk assessments, and compliance reviews.
• Track and maintain physical security and safety metrics, reporting and documentation.
• Coordinate physical security and safety projects.
• Collaborate with Facilities, HR, IT and Legal teams on physical security and safety initiatives.

Physical Security

• Must be available for on-call responsibilities during emergencies or critical incidents.
• Administer the employee badge and access control system (provisioning, changes, and terminations).
• Coordinate physical access requests, badge issuance, and security permissions.
• Manage and monitor building camera systems and video retention.
• Retrieve and provide video footage for approved investigations.
• Maintain physical security policies, procedures, and documentation.
• Support incident response and workplace investigations.
• Perform facility security assessments and risk reviews.

Safety & Emergency Preparedness

• Develop and maintain emergency response and evacuation plans.
• Coordinate and lead fire drills and preparedness exercises.
• Serve as on-site point of contact during safety or security incidents.
• Monitors compliance with federal, state and local safety regulations.
• Coordinate safety training and awareness initiatives for employees.
• Perform workplace inspections.

Vendor & Program Coordination

• Manage relationships with physical security vendors, alarm providers, monitoring services, local fire and police departments.
• Coordinate service requests, maintenance, and system improvements.
• Participate in risk assessments and recommend physical security and safety enhancements.

 What We’re Looking For

• Bachelor’s degree in Corporate Security, Emergency Management, Safety Management or other related field or equivalent relevant work experience. 
• Industry certifications such as Physical Security Professional, Certified Protection Professional or equivalent preferred.
• Minimum of 5 years of experience in physical security, emergency management, corporate safety, facilities security, or related field. 
• Experience in responding to incidents as part of an incident management team.
• Hands-on experience managing access control systems and video surveillance platforms. 
• Experience developing emergency response plans and conducting fire or evacuation drills.
• Experience managing third-party physical security vendors.
• Strong understanding of corporate safety, workplace security, and incident response practices.
• Excellent communication, discretion, and judgment.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. 

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 8