Front Desk Receptionist - Dental

Front Desk Reception - Patient Care Coordinator

County Dental Group – Yorktown Heights, NY
Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM

About Us

County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.

Position Overview

We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we’d love to hear from you!

Key Responsibilities

• Greet patients and assist with check-in and check-out procedures
• Schedule appointments, confirm visits, and manage follow-ups
• Verify insurance benefits and assist patients with financial arrangements
• Educate patients on treatment plans and ensure they understand their options
• Maintain accurate patient records in compliance with HIPAA regulations
• Answer phone calls, emails, and patient inquiries with professionalism
• Support office operations and collaborate with the clinical team to enhance the patient experience

Qualifications

• 1-2 years of experience in dental administration (Preffered)
• Strong knowledge of dental insurance verification and patient coordination
• Excellent communication and customer service skills
• Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive, patient-first attitude

Compensation & Benefits

• Hourly Rate: $25 - $30 (based on experience)
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, and Wellness programs
  • Life and Retirement benefits
  • Employee discounts and career growth opportunities

Why Join Us?

At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!