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Join Our Team at Advanced Dermatology!
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At Advanced Dermatology, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We take pride in creating environments where our physicians and providers excel—and that includes having a skilled, supportive call center team to ensure every patient interaction runs smoothly.
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We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you’ll be a key part of our front-line team, supporting a high call volume while delivering accurate data entry and exceptional service. You’ll help patients navigate scheduling, insurance, and questions about our services—all while providing a warm, professional, and seamless experience.
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What You’ll Do:
- Handle a high volume of inbound and outbound patient calls with professionalism and empathy
- Complete patient registration, perform accurate data entry, and verify insurance information
- Support appointment scheduling and respond to practice-related inquiries
- Ensure patients have a positive experience from their first call through their visit
What We’re Looking For:
- Experience in medical office administration, patient registration, insurance verification, or call center support
- Comfort working in a fast-paced, high-call-volume environment
- Strong attention to detail with proven data entry accuracy
- Excellent communication and interpersonal skills
- A team-oriented mindset and commitment to outstanding patient care
Why Join Optima?
- Work alongside passionate dermatologists and providers in a supportive, collaborative environment
- Be part of a team that values excellence, growth, and an exceptional patient experience
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