What you'll do...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Â
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What You’ll Bring to the Team: Â
Answer phones and greet clients in a personalized, friendly, and inviting mannerÂ
Match clients with the best-suited tax professional for their needsÂ
Schedule clients how they would like to be scheduledÂ
Help to ensure all clients needs have been met during service both in person, over the phone or virtuallyÂ
Maintain office cleanliness and organization of resources with team membersÂ
Other duties as assignedÂ
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Your Expertise:Â Â
Experience working in a fast-paced environmentÂ
Previous experience in a customer service environmentÂ
Ability to multi-taskÂ
Strong organizational and time-management skills Â
Computer proficient with the ability to use Microsoft Office Â
It would be even better if you also had...
High school diploma or equivalent Â
Ability to work flexible schedule and/or in multiple locations Â
Sales/marketing experience Â
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