31:"/_next/static/chunks/3y8_o-_j2a5kk.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 32:"/_next/static/chunks/0od3x0b99030m.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 33:"/_next/static/chunks/2_qtcvq4kn639.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 34:"/_next/static/chunks/1sad-wy1v8q9g.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 35:"/_next/static/chunks/11pfcl3e4zrou.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 36:"/_next/static/chunks/18rfzii6xm71n.js?dpl=id-47d2a77cf8feae482d6c1137599639a41fc769e5" 37:I[321257,["$3","$4","$e","$f","$31","$32","$33","$34","$35","$36"],"default"] 38:I[231665,["$3","$4","$e","$f","$31","$32","$33","$34","$35","$36"],"default"] 39:I[753414,["$3","$4","$e","$f","$31","$32","$33","$34","$35","$36"],"default"] 3a:I[522016,["$3","$4","$e","$f","$31","$32","$33","$34","$35","$36"],""] 3b:I[30398,["$3","$4","$e","$f","$31","$32","$33","$34","$35","$36"],"default"] 3c:Tb60,Responsibilities • Responsible for the management and efficient operations of the Sports Book department. • Ensures compliance with all company and departmental policies and procedures including Lottery and federal regulations. • Responsible for the development and training of staff. • Assists in developing and meeting departmental budget. • Contributes to the selection, training, development and appraisal of staff. • Provides leadership to others through example and sharing of knowledge and skill. • Organizes and delegates assignments as assigned. • Role models the Service Standards interacting positively through relationships with customers and co-workers. • By providing a high level of customer service, to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome • As an expert in our menu of sports betting options, you will help to advise and answer customer questions to help them make an informed, responsible decision with their sports wagering • Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control • Mentor employees to help them become better ticket writers • Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors • Handle escalated customer complaints/issues as needed • Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations • Investigate and resolve customer complaints and issues. Qualifications • Ability to motivate, lead, and mentor staff members • Strong communication skills, both written and verbal • Professional appearance and demeanor • Self-starter attitude who shows initiative • Committed to delivering a high level of customer service • Must be able to stand for extended periods • Must be able to lift, pull, or push 25 lbs • Must be able to twist, bend, or reach with no significant boundaries • This position may be exposed to a smoke-filled environment • Ability to obtain a VA Lottery License Salary Range = $70,000-80,000 annually 3d:Tb4b,

Responsibilities

•    Responsible for the management and efficient operations of the Sports Book department.
•    Ensures compliance with all company and departmental policies and procedures including Lottery and federal regulations.
•    Responsible for the development and training of staff.
•    Assists in developing and meeting departmental budget.
•    Contributes to the selection, training, development and appraisal of staff.
•    Provides leadership to others through example and sharing of knowledge and skill.
•    Organizes and delegates assignments as assigned.
•    Role models the Service Standards interacting positively through relationships with customers and co-workers.
•    By providing a high level of customer service, to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome
•    As an expert in our menu of sports betting options, you will help to advise and answer customer questions to help them make an informed, responsible decision with their sports wagering
•    Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
•    Mentor employees to help them become better ticket writers
•    Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
•    Handle escalated customer complaints/issues as needed
•    Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations
•    Investigate and resolve customer complaints and issues.

Qualifications

•    Ability to motivate, lead, and mentor staff members
•    Strong communication skills, both written and verbal
•    Professional appearance and demeanor
•    Self-starter attitude who shows initiative
•    Committed to delivering a high level of customer service
•    Must be able to stand for extended periods
•    Must be able to lift, pull, or push 25 lbs
•    Must be able to twist, bend, or reach with no significant boundaries
•    This position may be exposed to a smoke-filled environment
•    Ability to obtain a VA Lottery License

Salary Range = $70,000-80,000 annually

3e:T9ae,Responsibilities • Responsible for the management and efficient operations of the Sports Book department. • Ensures compliance with all company and departmental policies and procedures including Lottery and federal regulations. • Responsible for the development and training of staff. • Assists in developing and meeting departmental budget. • Contributes to the selection, training, development and appraisal of staff. • Provides leadership to others through example and sharing of knowledge and skill. • Organizes and delegates assignments as assigned. • Role models the Service Standards interacting positively through relationships with customers and co-workers. • By providing a high level of customer service, to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome • As an expert in our menu of sports betting options, you will help to advise and answer customer questions to help them make an informed, responsible decision with their sports wagering • Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control • Mentor employees to help them become better ticket writers • Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors • Handle escalated customer complaints/issues as needed • Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations • Investigate and resolve customer complaints and issues. 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Gaming Operations Manager Jobs in Danville, VA

Sportsbook Manager

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