Hire Controller

Hire Controller
Aberystwyth
13ph + 28 Days Holiday + Overtime Opportunties
Temporary to Permanent
8am - 5pm Monday - Friday
We are currently recruiting for a Hire Controller to join a well-established recycling company based in Aberystwyth. This is a key role supporting the daily hire and logistics operations, ensuring customers receive prompt and professional service. You'll be responsible for managing hire requests, coordinating with drivers, maintaining accurate records, and delivering excellent customer service.

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  Handle incoming hire enquiries via phone and email
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  Process orders and schedule equipment deliveries and collections
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  Liaise with the transport and operations teams to manage availability of equipment
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  Update hire management systems and ensure accurate paperwork is completed
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  Assist in resolving customer issues and ensure high service standards are maintained
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  Support stock control and inventory checks
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  Ensure compliance with all health, safety and environmental procedures

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  Strong communication and organisational skills
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  Previous experience in a logistics, hire desk or customer service role preferred
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  Confident working in a fast-paced environment
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  Able to prioritise tasks and work well under pressure
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  IT literate with experience using booking or CRM systems

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  Temporary to permanent opportunity
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  13per hour
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  Overtime opportunities available
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  28 Days Holiday

Hire Desk Controller, Hire Coordinator, Logistics Administrator, Transport Coordinator, Customer Service Advisor, Recycling Operations, Plant Hire

To Apply
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.