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This is an ongoing, long-term Temporary Customer Service Executive position for a global manufacturing company based near Abingdon. The focus is on providing top-tier support and communication between the company and its customers.
Client Details
This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Abingdon office.
Description
Key responsibilities of the Temporary Customer Service Executive include:
- Facilitate effective communication between the company and its customers.
- Handle customer enquiries, complaints, and feedback professionally and efficiently.
- Liaise with internal departments to ensure customer needs are met.
- Maintain customer records and ensure the accuracy of information.
- Contribute to the development of customer service procedures and standards.
- Assist in the preparation of reports on customer interactions.
- Participate in regular team meetings and contribute to the overall goals of the department.
Profile
The successful Temporary Customer Service Executive will have:
- Excellent customer service skills, with a strong focus on resolving issues efficiently.
- Strong communication skills, both written and verbal.
- The ability to work well in a team and contribute to its success.
- Good organisational and multitasking skills, with an eye for detail.
- Be driven, self-motivated, resilient and confident.
- Have the ability to work in fast-paced, high-pressure environments.
- Strong IT skills is highly desirable.
Job Offer
Benefits include:
- A competitive hourly rate
- Immediate start
- A rewarding work environment
- Opportunities to make a positive impact in the community
- An inclusive and supportive company culture
- Holiday pay
