Sales Administrator

We are currently seeking a Sales Administrator to join a well-established chemical manufacturer based in Accrington, who supply products to customers on a global scale. It is a full time, permanent, site-based role offering a salary of 30,000 (DOE) plus benefits package!

As a Sales Administrator , this is an excellent opportunity to join a growing company at an exciting time, playing a key role in delivering an exceptional customer experience across UK and international markets.

Key Responsibilities of Sales Administrator :

• Act as a professional and knowledgeable point of contact, representing the company values and principles through every customer interaction.
• Manage customer orders from initial enquiry through to completion, keeping customers informed at every stage.
• Process customer orders accurately, ensuring correct pricing, costs, and the full order boo management.
• Handle customer queries and complaints efficiently, following internal procedures and company policies.
• Discuss stock availability, transport and dispatch options, and clearly communicate overall costs to customers.
• Support international business operations, including export sales, shipment coordination, and completion of export and shipping documentation.
• Work in line with regulatory requirements, demonstrating awareness and experience in handling hazardous chemical products and associated documentation.

Experience Required for the Sales Administrator :

• Experience in a Sales Administrator or Sales Support role in the manufacturing industry.
• Confident communicator with strong customer service skills, both over the telephone and via computer systems.
• Proven experience using ERP systems within a sales or order-processing environment.
• Excellent attention to detail, with the ability to follow procedures and comply with company policies when processing orders.
• Experience supporting international customers, export processes, and regulated or chemical-based products is desirable.

If you have the skills and experience required for this Sales Administrator role, please click the link below to apply directly.