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A rare opportunity to help launch an exciting new restaurant and grow with the business.
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What You Will Do
- Lead, mentor, and inspire your team from the front, setting the standard every day
- Oversee the smooth operation of the restaurant and deli across all services
- Develop your team both professionally and personally, supporting wellbeing and growth
- Maintain exceptional service standards across all departments
- Create a world-class working environment built on care, compassion, and development
- Manage budgets effectively, setting clear financial targets and motivating the team to achieve them
- Ensure the highest standards of hygiene, cleanliness, and food safety throughout the business
- Recruit, train, and onboard new team members, instilling strong values and professionalism from day one
- Champion company values, working with pride and encouraging the same in your team
- Foster an inclusive culture where ideas are welcomed, valued, and acted upon
- Manage rotas to meet business needs while supporting team wellbeing
- Handle customer requests, feedback, and escalations promptly and professionally
- Ensure consistent quality control across food, drink, and service
- Identify opportunities to improve efficiency and elevate the guest experience
- Manage comps responsibly, ensuring correct controls are followed
- Build a learning culture where achievements are recognised and celebrated
- Ensure all new starters complete a structured induction programme
- Provide regular feedback, appraisals, and performance management in line with company standards
- Support HR matters professionally and confidentially when required
- Experienced at Assistant General Manager level within a busy hospitality business
- Committed and accountable, taking ownership and showing initiative in everything you do
- Passionately guest-focused, always putting the customer at the heart of decisions
- Flexible and adaptable in a fast-paced, ever-changing environment
- Highly motivated, proactive, and eager to continuously develop your skills
- Positive and solutions-driven, with a strong "can-do" attitude
- An excellent communicator who builds strong relationships with guests and colleagues
- A supportive team player who leads with cooperation, dedication, and integrity
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