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Location: Wade Road Depot, Basingstoke, RG24 8PL
Start Date: ASAP
Contract Duration: 4+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 14.54 per hourÂ
Job Ref: OR10693
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Responsibilities
- Attend meetings, take notes, and update action trackers.
- Organize and facilitate meetings as required.
- Monitor the ‘Operations’ general inbox, handling customer inquiries and complaints that exceed the Contact Centre's capacity, involving significant interaction with elected members, senior managers, and the public.
- Support the Operations Support Officer in managing sport pitch bookings, including administering the booking software for new and canceled pitches.
- Order PPE for managers and staff using an approved supplier, including monthly payment analysis and sample testing.
- Assist managers with booking and staff allocation for various training courses, both internal and external.
- Perform other general administrative duties as required.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both written and verbal, for interacting with a diverse range of stakeholders.
- Proficiency in using administrative software and tools.
- Attention to detail and accuracy in all tasks.
- Ability to work independently as well as collaboratively within a team.
- Experience in customer service or a similar role is advantageous.
- Flexibility and adaptability to changing priorities and demands.
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