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We're looking for a detail-oriented and proactive Operations Administrator to support our Channel Islands Imports/Exports team in Fareham. You'll play a key role in processing freight invoices, managing supplier payments, and resolving customer queries - all while ensuring compliance and operational excellence.
This is a dynamic role that blends administration, customer service, and logistics coordination. You'll be part of a high-performing team in a fast-paced international environment.
Key Responsibilities
Calculate, process, and issue freight invoices for completed export movements
Manage supplier purchase invoices via DSV's online systems
Resolve customer invoicing and payment queries professionally and efficiently
Communicate with customers to fulfil quotations and booking instructions
Liaise with DSV offices and agents in the UK and abroad
Ensure compliance with transport and customs regulations
Arrange cargo transport with approved hauliers, confirming equipment and pricing
Prepare documentation for warehouse, haulage, and shipping departments
Perform general administration including filing, claims, and cost checks
Plan collections and deliveries to meet customer needs using resources effectively
What You'll Bring
Recent experience in freight forwarding or logistics administration
Excellent IT skills, including confidence with invoicing systems and Microsoft Office
Strong communication skills across internal teams and external customers
Attention to detail and a commitment to legislative compliance
Ability to work within agreed operational procedures and safety standards
A collaborative mindset and willingness to support team goals
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
