Customer Service Advisor
Pertemps Basingstoke
Posted 17 hours ago, valid for 25 days
Alton, Hampshire GU34, England

£24,000 - £27,000 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a proactive Customer Service Advisor to join a leading insurance company in Alton.
- This full-time, permanent position offers a salary ranging from £24,000 to £27,000 based on experience.
- Candidates should have previous experience in a customer service environment and excellent communication skills.
- The role involves providing support to clients, processing renewals, and identifying opportunities to enhance customer satisfaction.
- Applicants must be self-starters with their own transport due to the rural location of the job.
Pertemps are currently recruiting for a resilient and proactive individual with a can-do attitude to join a leading insurance company based in Alton.
This is a full time, permanent position and an excellent opportunity to join a dynamic business with plenty of progression available.
Responsibilities as a Customer Service Advisor:
- Provide first class support to existing clients
- Supporting with policy renewals
- Work collaboratively with the wider team
- Develop long term, profitable relationships
- Proactively identify opportunities to enhance customer satisfaction
- Upsell additional products or services
- Processing and co-ordinating customer service-related matters
Requirements for this role:
- Previous experience within a customer service environment
- Excellent written and verbal communication skills
- Ability to deliver exceptional level of customer service
- Self stater who can show drive and hunger to achieve
- A real team player
- Own transport due to rural location and requirement to travel
Key Points:
- 24,000 - 27,000 depending on experience
- Monday to Friday, 9am - 5pm
- Full time, permanent position
If you are interested in this Customer Service Advisor position, please apply below or give Jemma a call at the Pertemps office.