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Location: The Jack Russell, Faccombe
Contract: 48 hours, 5 days a week, full-time
About The Jack Russell
Nestled in the hamlet of Faccombe, halfway between Newbury and Andover, The Jack Russell has been painstakingly refurbished and restored to its former glory and now stands as the cornerstone of the thriving Faccombe Estate.
With 11 beautiful bedrooms, a country innstyle bar, and stunning gardens, The Jack Russell is the perfect countryside destination to enjoy the finest seasonal cooking, world-class drinks, and a warm, friendly welcome from the team. Dogs are also very welcome to enjoy The Jack Russell experience alongside their owners.
About the Role
Were looking for a highly organised and hands-on Deputy General Manager to support the General Manager in the day-to-day running of the business.
The ideal candidate will be a strong leader who can inspire and motivate the team, maintain exceptional operational standards, and ensure the venue continues to deliver first-class guest experiences. Youll play a key role in managing financial processes, developing staff, and maintaining a high-quality, guest-focused operation.
Key Responsibilities
- Oversee daily shift management, including opening and closing duties.
- Manage weekly financial duties: banking, reconciling takings, preparing end-of-week reports.
- Support with payroll ensuring hours, tronc, and submissions are accurate and timely.
- Lead training and 1-to-1 development sessions with team members.
- Uphold and develop standards of service throughout the business.
- Prepare and review Flash GP reports, handle invoice inputting (FOH/Wet), and update Beverage Control Sheets weekly.
- Create and manage rotas, ensuring the business is always appropriately staffed.
- Manage plateware, glassware, and stock control.
- Support the GM with office administration, emails, and ledgers.
- Maintain fire safety, hygiene, and compliance standards.
- Support guest relations, including handling online feedback and reviews.
- Assist with maintenance coordination.
About You
- Proven experience in a management or senior supervisory role within hospitality.
- Strong financial awareness and experience with cash handling, payroll, and reporting.
- Excellent leadership and communication skills, with a natural ability to motivate others.
- Passionate about delivering outstanding guest service.
- Organised, proactive, and detail-oriented.
- Confident with management systems and financial software.
- Flexible and reliable, able to adapt to the needs of a busy operation, including weekends and holidays.
What We Offer
- Competitive salary and performance-related bonus
- Opportunities for progression within a growing hospitality group
- Staff discounts and incentives
- Supportive and collaborative working environment
- A stunning countryside setting at the heart of the Faccombe Estate
This is a fantastic opportunity to make your mark at a thriving destination inn, working alongside a dedicated team committed to excellence and genuine hospitality.
