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Guest Service Manager - £34,000 + service charge - Ascot
Join a prestigious 5-star hotel where exceptional service and guest experience are at the heart of everything you do.
As a Guest Service Manager in Ascot, you'll lead the Front of House operation, ensuring every guest enjoys a seamless and memorable stay. This is a fantastic opportunity for an experienced duty manager or hospitality professional ready to take the next step in a luxury environment.
Why apply?
You'll enjoy a range of benefits designed to reward and support you, including:
- Complimentary stays at sister hotels
- Free meals on duty
- 50% off food and beverage
- Laundry service provided
- Free parking on site
- Refer a friend scheme
- Learning and development opportunities
- Regular social events to celebrate success
Key Responsibilities
You'll take the lead in delivering a world-class guest journey:
- Oversee the Front of House operation, ensuring smooth daily and nightly running
- Anticipate guest needs and provide intuitive, seamless service
- Act as an ambassador for the hotel, proactively engaging with guests throughout their stay
- Communicate effectively across departments to enhance the guest experience through personalisation and attention to detail
What we're looking for
We're seeking a hands-on and passionate hospitality professional who can inspire confidence and deliver exceptional service:
- Previous experience as a duty manager or similar within a luxury 5 star hotel environment
- Strong leadership and communication skills
- A guest-focused approach with excellent attention to detail
- Confidence in managing a high-end Front of House operation
- A car driver is essential
If you're ready to take the next step as a Guest Service Manager in Ascot, we'd love to hear from you. Apply now to join this renowned 5-star hotel team.
Job Number 933117 / INDFOH
Location Ascot
Role Guest Service Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
