- Inform the site technical team about adherence to compliance standards.
- Identify and communicate deviations through audits and inspections.
- Complete technical information for reports.
- Administer databases, ensuring timely and detailed logging.
- Inspect raw materials and finished products against specifications.
- Contribute to customer complaints investigations.
- Audit production and technical traceability paperwork.
- Generate quality statements (e.g., Certificates of Analysis).
- Calibrate measuring equipment periodically.
- Cover for the Technical Coordinator when absent.
- Conduct GMP, fabrication, glass, and brittle material audits.
- Accompany pest control personnel during inspections.
- Manage production and raw material samples database.
- Prepare samples for laboratory testing.
- Perform allergen rapid testing and environmental control testing.
- Organize retention library samples.
- Ensure QMS documentation is relevant and request improvements.
- Conduct daily taste panels and publish results.
- Perform temperature checks in freezer environments (-18°C).
- Prepare samples for customers and other departments.
- Log laboratory samples for various analyses and ensure appropriate actions.
- Promote a safe and ethical working culture, meeting Health & Safety requirements.
- Complete documentation accurately and timely.
- Inspect products and practices against standards.
- Trend data to report unusual spikes in quality issues.
- Log relevant information to SAP system and retrieve data for due diligence.
- Identify and propose rectifications for out-of-standard behaviours.
- Support technical team members with issues.
- Collaborate with other teams and departments.
- Assist in gathering and generating quality and food safety data.
- Contribute ideas for service delivery improvement.
- Communicate effectively using various platforms.
- Keep the Technical Manager informed of any issues.
- Food Safety Level 3 and HACCP Level 2 training.
- 3+ years’ experience in the Food Manufacturing Industry (preferable).
- Proficient in MS Office.
- Proactive, flexible, reliable, and a good communicator.