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Customer Support Advisor - Part-Time
Location: Maidstone
Pay: 12.50 per hour
Hours: 20-25 hours/week (Monday to Friday, 12:30-5:30pm or 1:00-5:00pm)
Join a well-established, privately owned automotive business in Maidstone as a Customer Support Advisor. This part-time role is ideal for someone with strong communication skills and a background in customer service or contact centres. Automotive experience is a plus.
The Role:
Handle inbound and outbound calls for service, maintenance, and repair bookings
Convert enquiries into confirmed appointments
Promote relevant services and products
Maintain customer records and follow up on service satisfaction
Work to individual and team targets
What We're Looking For:
Confident, professional telephone manner
CRM/database experience
Customer-focused with a sales mindset
Able to work to targets and stay organised
Contact centre or automotive experience preferred
Benefits:
Full product training
20 days holiday (rising to 25 with long service)
Company pension scheme
Staff and family discount scheme
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.
If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
