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Customer Service Advisor
Red Recruitment is recruiting a Customer Service Advisor to work on behalf of a funeral company, assisting with customer queries.
This is a part-time, temporary position working 11 hours per week, evening and weekend shifts only.
Package for a Customer Service Advisor:
Salary:12.21 per hour
Hours:Weekday evening shifts (Wednesday - Friday) 5pm - 7pm
Weekend shifts will be 10am -3pm
Contract Type:Temporary
Location:Banbury
Start date: ASAP
Key Responsibilities of a Customer Service Advisor:
- Working on behalf of a funeral company
- Answering calls regarding a variety of queries around funeral plans
- Assisting customers with their funeral payment plans
- Ensuring all queries are answered in a timely manner
- Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls
Key Skills and Experience of a Customer Service Advisor:
- Having a warm and friendly telephone manner is required
- Experience using digital communication systems is preferred
- Passion for delivering a great customer experience
- Ability to demonstrate strong communication skills
- Reliable, trustworthy, discreet and professional are key attributes
If you are interested in this Customer Service Advisor position and have the relevant experience required, please apply now!
Red Recruitment (Business)
