Operations Manager

Operations Manager – Import & Distribution | Equestrian & Agricultural Sector

Location: Banbury

Salary: £50,000 – £60,000 Bonus (based on OTIF performance)

Hours: Monday–Friday, 7:30am–5:00pm

Benefits: Free parking, free daily lunch, 21 days holiday 8 bank holidays

I’m recruiting on behalf of a well-established, second-generation family-run SME with over 20 years of trading experience. This import and distribution business specialises in supplying high-quality products to the equestrian and agricultural wholesale market, with a focus on bulk plastics, equestrian matting, and wheelbarrows.

With a close-knit team of around 10 people, this is a business built on strong values, adaptability, and a shared drive to continuously improve. After a recent rebrand and investment in new systems (Unleashed ERP Phocas reporting), they’re now looking for an experienced, proactive Operations Manager to help take them to the next level.

This is a hands-on, varied role where you’ll be responsible for the full end-to-end supply chain and operations process. From forecasting and freight to supplier negotiation and team leadership, you’ll be at the centre of everything that makes this lean operation tick.

You'll be:

• Overseeing all operational activity, including supply chain, stock forecasting, freight management, and goods in/out
• Managing supplier relationships, contracts, pricing, and sourcing
• Working closely with the warehouse and sales teams to keep communication flowing across the business
• Implementing improvements that increase OTIF (currently at 80%, with a goal of 95–98%)
• Using the ERP system (Unleashed) and Phocas reports to drive data-led decisions
• Being a visible, proactive presence – jumping in to help with QC, booking in containers when needed or other operational /warehouse duties

• Previous experience in an operational or supply chain management role, ideally within import/distribution
• A proactive mindset – always looking to solve problems before they arise
• Strong communication skills – able to engage confidently with warehouse teams, sales, and suppliers alike
• Hands-on, sleeves-rolled-up leadership style
• A knack for process improvement and cost-saving without cutting corners
• Confidence working with ERP and reporting systems (Unleashed experience a plus, but not essential)

• £50,000–£60,000 base salary
• Performance bonus tied to OTIF targets
• Monday to Friday, 7:30am–5:00pm schedule
• Free lunch provided daily
• Free on-site parking
• 21 days holiday bank holidays

This is an opportunity to make a real, lasting impact in a business that values initiative, transparency, and trust. If you’re someone who enjoys variety, autonomy, and making small but powerful operational improvements, I’d love to hear from you.