Back to search
FRS are recruiting an Operations Manager role for a leading logistics business based in Banbury.
The Operations Manager will oversee the day-to-day running of warehouse, transport and fulfilment operations. The successful candidate will ensure that service levels, compliance, cost efficiency and customer satisfaction are consistently achieved, while leading a motivated and high-performing operations team.
My client has attached a salary of up to £80k on this role plus company car & other benefits to be discussed with suitable applicants.
Key Duties
- Lead and manage all warehouse and distribution activities to meet agreed service KPIs and contractual obligations
- Oversee inbound, storage, pick-pack, and outbound processes, ensuring accuracy, productivity and cost efficiency
- Manage workforce planning, shift rotas and resource allocation
- Develop and maintain SOPs to ensure operational consistency and compliance with H&S, legal and client requirements
- Liaise with clients on operational matters, including reporting, performance reviews and process improvement
- Implement and monitor KPIs, analysing performance data to identify areas for improvement
- Manage inventory control processes, cycle counts and stock integrity
- Collaborate with IT and systems teams to ensure WMS/TMS platforms are optimised and utilised effectively
- Lead, coach, and develop operational supervisors and team leaders
- Drive continuous improvement initiatives to enhance efficiency and customer experience
- Manage operational budgets, controlling costs while maintaining quality service
- Ensure all H&S policies are followed, maintaining a safe working environment
Suitable Candidate Will Have / Be
- Proven management experience in a 3PL, warehousing or logistics environment
- Strong leadership and team management skills with the ability to inspire, motivate and develop staff
- Excellent understanding of warehouse processes, inventory management and transport operations
- Strong commercial awareness and ability to manage budgets and resources effectively
- Proficiency with Warehouse Management Systems (WMS) and Transport Management Systems (TMS)
- Excellent organisational, communication and problem-solving skills
- Commitment to H&S and regulatory compliance
