Sales Administrator

Job Profile for Sales Administrator- 44986
Position: Sales Administrator
Location: St Athan

Sales Administrator Job Overview

My client is seeking a meticulous and customer-focused Sales Administrator to support their dynamic sales team. This role plays a vital part in the sales process by managing aircraft component trace documentation and handling customer enquiries across my client's e-commerce platforms, email, and social media channels.

Key Responsibilities:

• Compile, verify, and maintain trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA/FAA).
• Ensure documentation is complete, accurate, and readily accessible to support sales and regulatory compliance.
• Collaborate with internal teams and external suppliers to resolve documentation discrepancies.
• Respond to customer enquiries via email, online marketplaces (e.g., ILS, PartsBase), company website and social media platforms.
• Provide timely and professional customer support including product information, pricing, availability, and shipping details.
• Support listing, updating, and optimisation of inventory across e-commerce sales platforms.
• Prepare customer quotations, process sales orders, and generate invoices.
• Maintain accurate CRM records including customer interactions, leads and order status monitoring.
• Assist with generating sales reports and supporting sales and inventory planning activities.

Sales Administrator Job Requirements

• Prior experience in sales administration, preferably within the aviation sector.
• Familiarity with aircraft component trace documentation and relevant regulatory standards.
• Proficient in Microsoft Office applications and CRM systems.
• Strong attention to detail with excellent communication skills.
• Ability to prioritise and manage multiple tasks in a fast-paced environment.
• Demonstrates honesty, respect and high levels of integrity.
• Positive attitude with a proactive and 'can do' approach.
• Collaborative team player who values and respects others.
• Customer-focused, adaptable and responsible.
• Commitment to continuous improvement and personal development.

Sales Administrator Salary & Benefits

• 26,000 starting salary
• Monday to Friday 8am-4.30pm
• Company pension, employee contribution 5% and employer contribution 3%
• Company's bonus scheme where you will have the opportunity to earn up to 10% of basic salary
• 25 days annual leave plus bank holidays.

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.