Sales Administrator

Sales and Administration AssistantLocation: Basildon, Essex, SS13 1LJSalary: £25,250.00 per annum + performance bonusHours: Monday to Friday, 7:00 am - 4:00 pm

Are you looking for a varied role in a fast-paced trade environment? A well-established specialist merchant is seeking a Sales & Administration Assistant to join its growing team in Basildon. This is an excellent opportunity for someone with strong administrative and customer service skills to contribute to a dynamic business.

About the Role:Reporting to the Administration Supervisor, you’ll be the first point of contact for customers at the trade counter and on the phone, while supporting a wide range of administrative duties.

Key Responsibilities Include:

• Providing excellent face-to-face and telephone customer service

• Handling sales transactions, refunds, credits, and account queries

• Supporting branch communications and managing general admin tasks

• Assisting with stock accuracy and order placement

• Maintaining high standards on the trade counter and kitchen/serving area

• Helping to ensure health and safety compliance

• Supporting delivery scheduling and maintaining delivery boards

• Participating in the execution of sales plans and following up on quotes

What We’re Looking For:

• Strong administrative skills and attention to detail

• Ability to work under pressure and meet deadlines

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Excellent interpersonal and communication skills

• A proactive, committed, and reliable approach

• Confidence in handling customer queries and complaints professionally

This role is perfect for someone with experience in business administration, supported by good GCSE or A-level results and a desire to thrive in a customer-focused setting.

How to Apply:If you're interested in this opportunity, please send your CV