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Looking for an experienced Call Handler to join a busy Maintenance Contractor based in Basildon on a part time permanent basis
Duties:
- Answering inbound calls from tenants and clients.
- Logging and scheduling repairs and maintenance requests.
- Liaising with engineers and contractors to coordinate appointments.
- Updating systems and ensuring accurate records are kept.
- Providing excellent customer service at all times.
- General Admin tasks
Working pattern is 20hrs per week over Mon - Fri 4hrs per week either 9am - 1pm or 11am - 3pm
Requirements:
- Previous experience in a call handling, customer service, or admin, ideally in a Maintenance/ Housing/ Construction role
- Good communication skills and a professional telephone manner.
- Ability to multitask and work under pressure.
- Basic IT skills for logging and updating records.
If you're looking for a stable, part-time role in a friendly team, apply today!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
