Recoveries Administrator

Location: BasingstokeWorking Hours: Monday to Friday, shift pattern between 08:00-18:00Salary: Competitive + BenefitsContract Type: Full-time, Permanent

This role is ideal for someone with experience in customer service or collections, looking to develop their career in a structured and supportive environment.

• Manage the insolvency process, including agreement terminations and liaising with insolvency practitioners.
• Coordinate the collection of sales proceeds and ensure accurate documentation for events such as terminations and write-offs.
• Issue instructions to repossession agents and ensure assets are recovered and agreements are settled or written off.
• Process invoices from external partners and ensure timely payments.
• Support process flow administration for key accounts and suppliers.
• Provide general administrative support to ensure the smooth running of the department.
• Assist with ad-hoc duties and support the wider team as required.

• Previous experience in a customer service, collections, or recoveries environment.
• Confident and professional telephone manner.
• Strong organisational skills with proven time and task management abilities.
• Ability to work effectively in a fast-paced, open-plan office environment.

• Business casual dress code.
• Full training provided, including induction and ongoing development.
• Annual compliance training via an online platform.
• Regular performance reviews and career development opportunities.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.