Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted a day ago, valid for 23 days
Basingstoke, Hampshire RG21 7QU, England
£12.7 per hour
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- Pertemps is recruiting Customer Service Administrators for a leading logistics company in Chineham Basingstoke.
- This is a temporary ongoing position that may lead to permanent employment.
- The role requires previous experience in a customer-facing role and offers a salary of £12.70 per hour.
- Candidates should be confident in phone communication and possess analytical skills along with knowledge of Microsoft packages.
- The shift pattern is 4 on 4 off from 10am to 10pm, with flexibility required.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
The Role:
- 12.70 per hour
- 4 on 4 off shift, 10am - 10pm but flexibility is required
- Ongoing position
- Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
