Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 12 days ago, valid for 7 days
Basingstoke, Hampshire RG21 7QU, England
£12.7 per hour
Full Time
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Sonic Summary
- Pertemps is recruiting for a Customer Service Administrator for a leading logistics company in Basingstoke.
- This temporary ongoing position could potentially lead to a permanent role.
- The job requires flexibility with working hours, primarily from 1.30pm to 10pm, Tuesday to Saturday or Sunday to Thursday.
- Candidates should have previous experience in a customer-facing role and be confident in phone communication.
- The salary for this position is £12.70 per hour.
For this role you will need flexibility with your working hours, initially the role will be working 1.30pm - 10pm, Tuesday to Saturday or Sunday - Thursday.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
The Role:
- 12.70 per hour
- 1.30pm - 10pm, Tuesday to Saturday or Sunday - Thursday
- Ongoing position
- Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
