Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 4 days ago, valid for 7 days
Hook, Hampshire RG27, England
£28,000 - £30,000 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Customer Service Administrator for a full-time, permanent position in Hook with a salary ranging from £28,000 to £30,000 based on experience.
- The role involves providing superior customer service support, managing telephone and email inquiries, and processing orders using SAP.
- Candidates should have strong customer service experience, preferably with ERP systems, and excellent organizational and communication skills.
- A minimum of two years of relevant experience is required, and proficiency in French or German is a plus.
- Hybrid working options are available after a three-month probation period, along with 24 days of annual leave plus bank holidays.
Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, permanent position.
The main purpose of the role is to provide superior customer service support to all customers and stake holders.
Responsibilities as a Customer Service Administrator:
- The main purpose of the role is to provide superior customer service support to all customers and stake holders.
- Manage telephone and email enquiries
- First point of contact for existing and potential customers
- Processing orders and information on SAP
- Working with customers and sales representatives to provide resolutions
- Helping with complaint management
- Establish and promote customer relationship building
Requirements:
- Strong customer service experience
- Experience with SAP is desirable
- Previous experience with ERP systems
- Excellent organisational skills
- IT literate and good knowledge of Microsoft programmes
- Excellent written and verbal communication skills
- French or German speaking is an added bonus
The Customer Service Administrator Role:
- Monday - Friday
- Hybrid working available after 3 month probation period
- 28,000 - 30,000 depending on experience
- 24 days annual leave plus bank holidays
If you are interested in this Customer Service Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke.
