Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary ongoing assessment that could lead to a permanent position. This will be working on a 4 on 4 off shift. 10am -10pmResponsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesThe Role:- £12.70 per hour- 4 on 4 off shift, 10am - 10pm but flexibility is required- Ongoing position- Opportunity to work for a leading logistics companyIf you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 19 hours ago, valid for 24 days
Basingstoke, Hampshire RG22 4UY
Full Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a leading Logistics company in Basingstoke.
- This is a temporary ongoing role that may lead to a permanent position, requiring previous experience in a customer-facing role.
- The position offers a salary of £12.70 per hour and involves a 4 on 4 off shift from 10am to 10pm, with flexibility needed.
- Responsibilities include answering calls and emails, logging queries, and maintaining relationships with depots and customers.
- Candidates should be confident speaking on the phone and have an analytical approach, along with knowledge of Microsoft packages.
