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Do you have operations administration experience, including scheduling?
Are you looking for a long-term permanent role working for a friendly and caring business?
Do you drive and live with locally to Marston Moretaine, Bedfordshire?
If so, our established and reputable client is keen to hear from you!
The Role:
This varied and hands-on role will involve managing the day to day operational activities of company engineers - carrying out installations, servicing and maintenance at their clients' premises.
The role requires an organised and flexible approach within a growing local business.
You will be able to work using your own initiative, utilising your strong administrative and communication skills.
More Detail:
- Dealing with customers over the phone or via email to schedule works and pre-planned maintenance
- Management of CRM / customer database software
- Processing invoices to clients following works
- Maintaining and updating CRM database
- Liaising with customers and company engineers
- On-boarding new clients and maintenance contracts admin
- Directing customer queries or sales enquiries to relevant company staff as required
- Arranging emergency response callouts to client's premises
- Responding to emails and general administrative support
The Person:
- Experience in operations administration - ideally to include scheduling
- Excellent communication and customer service skills
- Experience of working with CRM / client database
- Knowledge of processing orders and invoices
- Microsoft applications: Outlook, Word, Excel
- Experience of using Xero beneficial but not essential
- Experience in technical/ service sector an advantage
- Great multi-tasking and organisational skills
- Able to manage relationships with colleagues and clients
- Good at decision making and problem solving skills
- Efficient time management, driven and resilient
- A team player!
You will be working in our clients modern open plan office in Marston Moretaine Monday - Friday, 8:30am - 5:00pm, with 23 days holiday plus bank holidays and you will be treated as a valued member of the team.
This is an office-based role with potential to work 1 day per week from home.
The salary available for this permanent operations administrator role will be £28,000 - £31,000.
If you have the experience our client is looking for, Apply Now or contact Dominic Quirke at Advancing People directly, in complete confidence.
Advancing People - The Recruitment Specialist
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
