I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities- A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration.If interested, please apply for consideration.
Back to searchDesktop Support Engineer - 1m rolling contract - Bedworth
SF Recruitment
Posted 21 days ago, valid for a month
Bedworth, Warwickshire CV12 9DG
Full Time
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Sonic Summary
- A client near Bedworth is seeking a Desktop Support Engineer for a contract position to assist with a backlog of tickets and provide desktop support.
- The role requires a minimum of one year of experience in a technical help desk, IT service desk, or first line support role.
- Candidates should have expertise in Windows 10 & 11 support, MS Office 365 administration, and Active Directory management.
- This is a 1-month rolling contract, likely extending to 3 months, with an onsite requirement for the duration.
- The salary for this position is competitive, reflecting the level of experience and skills required.
