We are currently recruiting for a Customer Service Agent to join a well-established and growing organisation within the energy sector. This is an excellent opportunity for someone with strong communication skills and a passion for delivering outstanding customer service to take the next step in their career.
The Role:
Acting as the first point of contact for customer enquiries via phone, email, and live chat.
Managing customer orders, bookings, and account queries with accuracy and professionalism.
Investigating and resolving issues efficiently, always ensuring a positive customer experience.
Coordinating with internal departments to deliver seamless support for customers.
Building and maintaining strong customer relationships through clear and empathetic communication.
The Ideal Candidate:
Experience within customer service, administration, or a call centre environment.
Excellent verbal and written communication skills.
Highly organised, with the ability to prioritise workload effectively.
A proactive, problem-solving mindset with attention to detail.
Comfortable using IT systems, CRM tools, and Microsoft Office applications.
What's on Offer:
Competitive salary of £26,000 - £28,000 per annum.
Training and ongoing professional development.
Career progression opportunities within a supportive team environment.
The chance to join a stable, growing organisation in a key sector.
If you're customer-focused, organised, and looking for a role where you can make a real impact, I'd love to hear from you.
Apply today with your CV to be considered for this opportunity or email (url removed).
Back to searchEnergy Customer Service
Morson Talent
Posted 7 days ago, valid for 13 days
Betws-Y-Coed, Conwy LL24, Wales
£26,000 - £28,000 per annum
Full Time
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Sonic Summary
- We are recruiting for a Customer Service Agent in the energy sector, ideal for those with strong communication skills and a passion for customer service.
- The role involves acting as the first point of contact for customer inquiries via phone, email, and live chat, while managing orders and resolving issues.
- Candidates should have experience in customer service, administration, or a call center environment, along with excellent verbal and written communication skills.
- The position offers a competitive salary ranging from £26,000 to £28,000 per annum and opportunities for training and career progression.
- If you are organized, proactive, and customer-focused, we encourage you to apply with your CV for this impactful role.
