Regional Service Manager

Regional Service Manager

South East London

To £67,000 + Car + Bonus

Permanent

Monday – Friday – 40 hours

Questech Automotive have an exciting opportunity for an Aftersales Manager to join their client on a permanent basis. 

This a newly created role to join a market leading business within the Automotive Industry.

This role will involve visiting Clients on the South East of the UK and would suit someone who is based in South London, Kent and Essex.

We are seeking a dedicated and proactive Aftersales Manager to join our team. The successful candidate will play a crucial role in enhancing customer satisfaction and loyalty by managing aftersales services effectively. This position requires strong organisational skills, the ability to grow the service and repair business and increase profit.

The role will involve:

• Operational Leadership
• Team Management and development
• Customer Management
• Financial Performance
• Strategic planning and execution
• Health, Safety and compliance
• Stakeholder Engagement and relationship Management

Duties and responsibilities:

• Oversea the Service Centre - Budgets, KPI’s, profit
• Manage staff – Training, performance, appraisals, recruitment
• H & S – ISO documentation, audit schedules
• Reporting – P & L, waste, breakdowns, maintenance
• Account Management – Meetings, reviews

To apply for this role:

• Have a proven track record of working within the Automotive Industry
• A proven track record of overseeing a Workshop or Service centre
• Be able to report and ensure profitability of the Centre
•  Have the ability to account manage and grow existing clients
• Be based in the South of England and be located in or around south London
• Have knowledge of HGV or Commercial vehicles

Please send your CV into Questech Automotive or ask for Nicola Lamming for further details.