Operations Manager

Wolverhampton Commercial

Posted 7 hours ago, valid for 15 days

Bilston, West Midlands WV14 0SQ

Full Time

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Operations ManagerLocation: Near WolverhamptonSalary: £42,000 - £50,000 DOE51 hours per week including SaturdaysPermanentI’m exclusively partnered with a thriving, well-established business that has been at the forefront of its industry for over 30 years. Following a period of significant growth and investment, they’re now seeking a dedicated and driven Operations Manager to join their senior leadership team.Reporting directly to the company’s directors, this is a pivotal role — ideal for someone who takes real pride in what they do. You won’t just be overseeing day-to-day operations across the warehouse and office; you’ll be helping to shape the future of the business.This opportunity is perfect for someone who leads by example, is passionate about continuous improvement, and thrives on building efficient, high-performing teams. If you're not just looking for a job — but a long-term career where your voice is heard and your input genuinely matters — this could be the role for you.Key Responsibilities

Oversee the daily operations across warehouse, customer service, admin, and support teams

Ensure high standards of productivity, accuracy, and service are maintained across all functions

Identify opportunities to streamline processes and improve operational workflows

Lead, support, and develop staff across multiple departments, fostering a positive and performance-led culture

Manage resources effectively to meet business goals, including planning rotas and supporting staff recruitment

Work closely with senior leadership to deliver strategic initiatives and monitor KPIs

Support stock control, dispatch, and delivery functions to ensure timely and accurate fulfilment

Ensure compliance with company procedures and health & safety regulations

What We're Looking For

Proven experience in an operations or similar leadership role

Strong people management skills and a proactive leadership style

Good understanding of warehouse processes, stock control, and office-based operations

Excellent communication and problem-solving abilities

Comfortable working in a hands-on role across both office and operational areas

Strong commercial awareness and ability to drive improvements

Degree-level education or relevant qualifications are advantageous

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