Payroll Co-Ordinator - Birkenhead

Payroll Co-Ordinator (Fixed Term – Minimum 12 Months)
Location: Hybrid (Home-Based with Occasional Travel to Birkenhead Head Office)
Salary: £30,000 – £32,000 DOE
Hours: 40 per week, flexible start/finish times

Overview
Potens is offering an excellent opportunity for a proactive and detail-focused Payroll Co-Ordinator to join a supportive and established payroll team on a minimum 12-month fixed-term contract. You will be responsible for delivering accurate and timely payroll processing across the organisation, working closely with the Payroll Manager and wider teams to ensure compliance, efficiency, and high-quality service.
This role provides hybrid working, with the majority of duties completed from home and occasional travel to the Birkenhead Head Office.

Team Structure

• 2 x Payroll Co-Ordinators (including this role)
• 2 x Senior Payroll Co-Ordinators
• Payroll Manager
• Finance Manager

Interviews
Interviews will take place face-to-face at the Birkenhead office with the Payroll Manager and Finance Manager. Due to maternity cover, the recruitment process will move quickly. An initial screening call will be carried out beforehand.

Benefits

• Salary: £30,000 – £32,000 per annum (DOE)
• Fixed Term: Minimum 12 months
• 40 hours per week with flexible hours
• Hybrid working arrangement
• Contributory pension scheme
• 24/7 Employee Assistance Programme
• Funded training and development
• Employee discounts on shopping, leisure, and household items
• Friendly and collaborative working environment
• Employee referral scheme

Key Responsibilities

• Collect and review time and attendance data from rota systems
• Update rota information in line with authorised management changes
• Maintain accurate pay rates for starters, leavers, contract changes, NMW updates, and reviews
• Process new starters, leavers, and contractual amendments in line with policy and legislation
• Produce contracts and amendment letters via Select HR
• Ensure payroll data is fully authorised and processed within agreed SLAs
• Process statutory documentation: AEOs, tax notices, student loans
• Manage sickness absence processing, including SSP calculations
• Process statutory payments (SMP, SPP, SAP, ShPP)
• Calculate/issue final payments including holiday accruals, loans, deductions
• Respond to payroll queries within agreed timeframes
• Produce out-of-cycle/manual payments when required
• Liaise with HMRC, pension providers, courts, Access, Salary Finance, Tusker, and other partners
• Conduct payroll checks and reconciliations
• Support payroll calculations, one-off payments, and CI projects
• Maintain up-to-date legislative knowledge and complete mandatory training
• Provide cover and support for colleagues during absence
• Process expenses according to policy

(A full list of responsibilities is available in the attached documentation.)

Person Specification

• Minimum 2 years’ experience processing end-to-end payroll for 1,600+ employees
• Exceptional attention to detail with the ability to work to tight deadlines
• Strong virtual and in-person communication skills
• Positive, hands-on, and proactive work ethic
• Effective organisational and time-management skills
• Confident in building relationships with internal stakeholders
• Competent user of Microsoft Excel and Word
• Experience with Access Select HR and Select Pay (desirable)
• Familiarity with rota systems such as CareSys, PeoplePlanner, or Care Cloud (desirable)
• Understanding of LMS/E-Learning systems (desirable)
• Flexible, approachable, and team-oriented attitude
• Strong commitment to accuracy, confidentiality, and compliance

For more information about this fantastic opportunity, please contact Rory on (phone number removed) or via email - (url removed)