Job DescriptionWe’re looking for a highly motivated Branch Administrator to support our fantastic team in branch in Castle Bromwich. As our Branch Administrator, you will take ownership of office administration accurately, efficiently, and in a professional manner, within a busy, customer-facing estate agency environment. This role requires strong attention to detail, excellent IT literacy, and a commitment to regulatory compliance.What’s in it for you as our Branch Administrator?

Industry leading training and development
Demonstrable career ladder
Opportunities for progression
Supportive, rewarding and fun environment
Team incentives
Understanding of operations within an estate agency business

Key responsibilities of a Branch AdministratorThe main purpose of your role is to support the sales team within the office with essential administrative duties. This will involve:

Uploading property details onto major property portals with accuracy and compliance.
Managing customer enquiries both in branch and over the phone.
Ensuring office expenditure is maintained within budgeted levels.
Maintaining accurate records, ensuring regulatory compliance, and supporting smooth branch operations.

Skills and experience required to be a successful Branch Administrator

Preferably experience as an Administrator / Secretary or similar role
Customer focussed and comfortable in a client-facing role
Resilient, positive, numerate and detail oriented
Organised and able to prioritise workload in a fast-paced environment
Keen interest in learning and keeping up to date with industry changes
Excellent verbal and written communication skills
Strong IT literacy (MS Office, property systems, internet, email platforms)
Commitment to compliance, accuracy, and data integrity

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.EACS07247

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