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- Be a part of a growing, award-winning property company that is leading the way in the UK private rented and build-to-rent sectors.
- Contribute to creating vibrant communities and enriching the lives of our residents by providing high-quality homes and exceptional service.
- Enjoy a diverse range of responsibilities and the opportunity to make a positive impact on the local community.
- Deliver the customer service strategy and standards, ensuring high-quality resident services and increasing resident satisfaction.
- Work closely with company-wide colleagues to provide excellent customer service, encourage resident engagement, and promote the brand.
- Carry out a range of front-line services, including meet and greet, reception, parcel handling, inspections, lettings viewings, and ad-hoc tasks.
- Ensure the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, income management, and tenant involvement.
- Demonstrate a strong awareness of health and safety requirements on-site and the ability to implement them when required.
- Previous experience working in organisations providing market rental properties, travel and tourism, or hospitality is essential.
- Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues
