Team Assistant, Corporate

Job Title: Team Assistant, CorporateLocation: Birmingham City Centre

Salary: £26K - £27K

Our client is seeking a highly organised and proactive Team Assistant to join their Corporate Department based in Birmingham City Centre.

As a vital member of their legal support team, the Team Assistant plays a key role in ensuring the seamless operation of the department. This dynamic position is focused on delivering high-quality, client-centric administrative support to the Head of Department and senior team members. By proactively managing schedules, communications, and day-to-day tasks, the Team Assistant helps maximise efficiency and enables the team to focus on delivering exceptional legal services.

This is a fast-paced, collaborative role that requires discretion, initiative, and a keen eye for detail.

Key tasks include:

• Act as a key point of contact between the team and external clients, handling enquiries and correspondence.
• Screen calls and emails, manage diary appointments and meeting schedules, and ensure key priorities and deadlines are flagged appropriately.
• Provide high-quality administrative and organisational support to all the senior team members, helping manage priorities and day-to-day tasks effectively.
• Work with the firm's LMS system to scan and save client identification and documentation securely, in accordance with compliance procedures.
• Ensure the team has all necessary documentation and details required ahead of their meetings.
• Organise internal team meetings and record minutes and actions arising from meetings.
• Prepare correspondence and documents through audio, copy typing or verbal instruction and word processing in a timely manner.
• Prepare mail and enclosures for dispatch.
• Produce ad-hoc reports and presentations.
• Carry out copying and scanning.
• Provide support to other secretaries during busy periods.
• Ensure the confidentiality of all the Firm's and client's documentation and information.
• Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the Firm's detailed procedures contained in the Lexcel Office Manual.

Key skills required to be successful in the role:

• Exceptional organisational and time management skills, with the ability to prioritise effectively in a fast-paced environment.
• Excellent written and verbal communication, with the confidence to liaise professionally with clients, colleagues, and senior stakeholders.
• Strong executive support experience, ideally having supported senior professionals with diary management, inbox handling, and meeting coordination.
• A confident phone manner, responding to calls on behalf of senior team members with professionalism, discretion, and clarity.
• A client-focused, professional approach, ensuring a high standard of service in every interaction.
• The ability to build strong working relationships with the team and external clients.
• Meticulous attention to detail, particularly when preparing documents, scanning and storing client records securely (e.g. via LMS), and managing administrative processes.
• Advanced IT proficiency, including Microsoft Office (Word, Outlook, Excel, PowerPoint), document management systems, and the ability to adapt quickly to new technologies.