Back to searchSales Coordinator
Pertemps Birmingham Industrial
Posted 21 hours ago, valid for 10 days
Birmingham, West Midlands B4 6FQ
£27,500 per annum
Full Time
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Sonic Summary
- An exciting opportunity for a Sales Coordinator is available at a leading manufacturer in Birmingham, offering a competitive salary of £27,500 plus benefits.
- The role requires previous experience in a sales support, sales admin, or customer service position, preferably in manufacturing or B2B, along with strong communication skills.
- Key responsibilities include managing customer relationships, providing quotations and order support, and ensuring outstanding customer service.
- The successful candidate will work closely with various internal teams to facilitate smooth order fulfillment and assist field sales representatives with administrative tasks.
- This position is ideal for a proactive individual looking to join a supportive team with opportunities for growth and development.
27,500 + benefits
Supportive team with a great culture
An exciting opportunity to join a leading manufacturer in Birmingham known for quality, innovation, and exceptional customer service. We are looking for a proactive and enthusiastic Sales Coordinator to support our internal dynamic sales team and help drive growth by maintaining strong relationships with existing customers and re-engaging lapsed clients.
Key Responsibilities:
Customer Contact & Relationship Management
Proactively call and engage with existing and lapsed customers to maintain relationships and generate repeat business.
Build rapport with clients, understanding their needs and offering solutions that align with our product offerings.
Quotations & Order Support
Raise, send, and follow up on customer quotations in a timely and accurate manner.
Liaise with internal departments to ensure smooth processing of quotes and orders.
Customer Service & Problem Solving
Provide outstanding customer service, acting as a key point of contact for queries, complaints, and general support.
Investigate and resolve any issues quickly and effectively to ensure customer satisfaction.
Sales Administration
Maintain accurate records of customer interactions, quotations, and sales activities in the CRM system.
Prepare sales reports and track KPIs as required by the Sales Manager.
Collaboration
Work closely with production, logistics, and finance teams to ensure smooth order fulfilment and billing.
Support field sales representatives with administrative tasks and follow-up communication.
Required Skills and Experience:
Previous experience in a sales support, sales admin, or customer service role (preferably within manufacturing or B2B).
Strong telephone manner and confidence in making outbound customer calls.
Excellent written and verbal communication skills.
Proven ability to manage multiple tasks and prioritise effectively.
High attention to detail and accuracy when producing quotations and handling orders.
Experience using CRM systems and Microsoft Office (Excel, Outlook, Word).
A problem-solver with a positive, can-do attitude.
What We Offer:
A supportive and friendly team environment.
Opportunities for growth and development within the company.
Competitive salary of 27,500 and benefits package.
Monday to Thursday 08:30am - 17:00pm and Friday rotation of finishing at 16:00pm
Interested to know more contact Hayley Whitehead at Pertemps Recruitment Birmingham or call today!
